Warranty Penelope


All of our products are accompanied by a two-year warranty starting from the date of your order delivery. The warranty remains valid for any defects from our materials and/or craftsmanship. Please note that this warranty does not extend to cover physical or accidental wear and tear, nor does it provide coverage for damage resulting from such occurrences. For guidance on keeping your jewelry in optimal condition, we invite you to refer to our online jewelry-care guide. To benefit from our warranty, get in touch with our Returns Centre where our dedicated customer service team will be delighted to assist you.
Semi-precious stones may vary slightly in shade, as a result of their natural origin. These color variations will not be considered as defects or flaws.
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